That is the nature of this type of business. Hi Graham, Not all Citizen manufactured printers are sold under Citizen brand in all markets. There is also an FAQ on our site which may help clear up any questions on the OP900 product: Regards, Mark Beauchamp Citizen Systems Europe. I will post this in the Olmec forum as well as it applies to OP900 printers as well. There is a small utility there also so to allow you to read data such as total print counts and current prints left on a roll. At this moment in time, now Windows 7 drivers are availalbe although they are being worked on. Drivers are for Windows 2000, XP and Vista. Please be aware that the latest drivers and a status utility for Citizen CW-01 printers are now available to download from the Citizen website.
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